- goods being re-called,
- whether the goods shall be returned, repaired, destroyed, or disposed of,
- which transport means and mode shall be used,
- on or by which date the return shall take place,
- which party is responsible for initialising transportation,
- which party is responsible for the transportation costs,
- any additional costs related to the return,
- the carrier who shall carry out the transportation,
- the address to which the returned goods should be sent,
- any associated documents which will be raised in conjunction with the instruction for return, e.g. credit note,
- fixed returns instructions for items which are returned on a scheduled basis, e.g. the collection of unsold newspapers will take place at a fixed time each week.
The instruction for returns may be used to inform a party if the sender refuses, or does not require, return of the goods. Where the message sender does not require the return of goods the message should indicate what action the message recipient should carry out (e.g. disposal, destroy). Where the message sender refuses the return of goods the reason for the refusal should be provided.
|