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Introduction
 
       
       
 
       
The following message specification is based on the publication of the "Commercial Dispute Message" of GS1 Global in syntax 4.
 
       
       
 
       
       
 
       
Status

MESSAGE TYPE: COMDIS
REFERENCE DIRECTORY: D.01B
EANCOMĀ® SUBSET VERSION: 003


Definition

A notice of commercial dispute against one or more INVOIC messages (e.g. commercial invoice, credit note, etc.) which is usually raised by the buyer to notify the supplier that something was found wrong with an INVOIC message which detailed goods delivered or the services rendered (incorrect price, incorrect product identification, no proof of delivery, etc.).


Principles

The buyer may use the message to supply the following information:

- Non-acceptance of the INVOIC message, with a mandatory indication of error(s) providing the reason for non-acceptance and an indication of the corrections to be made.

- Acceptance of the INVOIC message and, if necessary, an indication of error(s) and an indication of the corrections to be made.


If the INVOIC message has not been accepted by the buyer, the supplier may agree and submit an INVOIC message to cancel the first one followed by an INVOIC message.

The way in which companies agree to deal with errors on INVOIC messages may be documented in an Interchange Agreement and may be subject to local tax regulations.